Frequently Asked Questions

What file format are your interview products?

Our products are PDF files that can be downloaded to your electronic devices.

Is any special hardware needed to read the downloaded files?

No special equipment is required. Almost any computer with an Internet connection can be used.

How many times may I download a particular product?

Our free products have no limitations on the number of times they can be downloaded. However, each paid product can be downloaded up to a maximum of three times.

Can I order over the phone or with a purchase order?

No. In order to purchase our products, you must order online and pay with a valid credit card or debit card. We accept all major credit and debit cards such as Visa, MasterCard, American Express, and Discover. You may also pay with PayPal.

If I purchase a product, when do I have access to the files?

Immediately. Once you complete your order, you will be provided, as well as emailed, a link to download your product. Click on the appropriate link to download the file, then save it to your computer.

In which languages are your products?

Our free and paid products are in six languages namely English, French, German, Spanish, Russian and Brazilian Portuguese.

How long do I have access to the product that I purchase?

Once you download the files, you may keep them for your personal use as long as you wish.

What if I change computers/devices?

You may download your purchased files as long as it is within the download window from the date of purchase. If you need to move the files to another computer or device, you may transfer it by any means available to you. Additionally, each paid product can be downloaded a maximum of three times.

I downloaded a product but I can’t find it now.

If your downloaded file doesn’t automatically open, you should be able to locate the file in the default download directory on your computer.

May I share my downloaded product with others?

No. All of the content of our ‘downloads’ is copyrighted by Interview Solution, LLC. Distributing our files, whether via electronic or non-electronic methods, without express permission is illegal.